Description
The objective of this Standard is to provide standardization in the field of service management, and in particular guidance on the application of a service management system (SMS) based on AS ISO/IEC 20000.1.
Product Details
- Edition:
- 2nd
- Published:
- 10/18/2013
- ISBN(s):
- 9781743426135
- Number of Pages:
- 85
- File Size:
- 1 file , 1.6 MB
- Product Code(s):
- 10110637, 10110688, 10110714
- Note:
- This product is unavailable in Ukraine, Russia, Belarus